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The Human Toll of Instant Delivery

The Daily

November 26, 2018

28 minutes

With the rise of online retailers like Amazon, consumers’ expectations about the speed of delivery have been transformed. A New York Times investigation examines the cost of that transformation. Guests: Jessica Silver-Greenberg, a business reporter for The Times; Tasha Murrell, a warehouse employee who shared her experience. For more information on today’s episode, visit nytimes.com/thedaily.

This episode includes disturbing language.


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