It's All About Experience Management (XM)
Jason S Bradshaw
It's All About Experience Management is a podcast that explores the business of experiences. On each episode, our host Jason Bradshaw interviews guests from around the world who have transformed their businesses through experience management. We'll explore how to create breakthrough experiences that lead to business growth in sales, marketing, customer service, IT, operations, product design, and human resources — every aspect of your business has an impact on the experiences ultimately delivere