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A podcast for those who ♥️ AITSM (ITSM, ITIL, AI & Automation for ITSM) and looking forward to growth in this exciting area. As per Gartner, AITSM stands for a concept that refers to applying context, advice, actions, and interfaces of AI, automation, and big data on ITSM tools and optimized practices to improve the overall effectiveness, efficiency, and error reduction for I&O staff.

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